Tuesday, March 2, 2010

Integrated Communication in the Digital Age

Integrated Communications uses several methods of communication to transmit a consistent and affective message. In the digital age of media, Integrated Communications now has a new wave of media to discover and use accordingly. Clients are now faced with the challenge of fitting and molding their messages into the 24/7 spectrum of digital media.

The evolution of wireless internet is a key compound to consider in the digital age of Integrated Communications. What started out as small internet ‘hotspots’ has expanded across cities as ‘wireless internet clouds’ in epic proportion. The revolution of wireless internet has made it possible to access information anywhere on laptops, cell phones, iPods and other portable media devices. People now can access the world by the swipe of a finger in the palm of their hands. To create an effective Integrated Communications campaign in the digital age, agencies should discover and create innovative ways to harness and use this medium of information.

As a result of the 24/7 availability of information, people are now the ‘gatekeepers’ to their own information. With this in mind, it is also important to consider who people are trusting as their source of information. The average person most likely does not choose to receive his/her information from one source. Instead, they might watch it on television, read an article online and then read opinions on the topic through various blogs they follow. To have an affective Integrated Communications campaign, a client should attempt to cover a ‘solid’ amount of digital informational media. Traditional media will only cover a portion the media spectrum that is being used in today’s society. In the digital age, the public is now becoming part of the media because of their ability to contribute to the informational world. People like to know that their opinions can be heard and could possible influence others.

In order to stand out among the clutter of the digital world, clients need to stay one step ahead of the information cycle. They need to have an online presence and reputation in the digital world in order to survive. Reputations can fall in a matter of seconds in the digital age, but this can be prevented or repaired by building supporters and a strong respectful presence in the digital world.

The digital age is a 24/7 world, where seconds matter and old news is counted in minutes. The rate of information is now traveling faster then ever and people become impatient and will turn to other sources when they are forced to wait. The good news for Integrated Communications is that now there is a whole other ballpark to play in. The key to implementing a successful Integrated Communications campaign in the digital age will call for creativity, a fast informational turn-around, and the ability to reach the masses without overpowering the message. With these key skills in mind clients can succeed in conquering and harnesses the masses in the digital age.

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